Serving Since 1991
About CSWDO
Serving Every Oponganon with Care, Compassion and Commitment
25,000+ Families Served
Lapu-Lapu City
12 Programs
Who We Are
About Us
The CSWDO is the primary social welfare and development agency of the City Government of Lapu-Lapu responsible for planning, implementing, coordinating and monitoring social welfare and development programs and services for the protection and upliftment of the well-being of every Oponganon.
We believe that every individual and family deserves the opportunity to live a life with dignity, equity and hope.
Serbisyong Malasakit alang sa Matag Oponganon.
CSWDO Office, Lapu-Lapu City
Our Commitment
Service Pledge
We, the officials and employees of CSWDO, commit to:
Provide quality, prompt and compassionate social services to all clients.
Uphold the dignity, rights and welfare of every individual.
Be accessible, transparent and accountable in the delivery of our services.
Work with integrity, professionalism and respect.
Empower communities and partners towards inclusive and sustainable development.
Continuously improve our systems and programs for the benefit of every Oponganon.
This is our pledge. This is our commitment.
At a Glance
Quick Facts
Office
CSWDO Building, F. Pimentel St., Pusok, Lapu-Lapu City, Cebu
Office Hours
Monday – Friday, 8:00 AM – 5:00 PM
Who We Serve
Individuals, Families, Children, Women, Senior Citizens, PWDs and Vulnerable Sectors
Our Commitment
Promote social justice and improve quality of life for every Oponganon.
Established
Under Republic Act 7160 (Local Government Code of 1991)
Hotline
(032) 495-1234 / cswdo@lapulapucity.gov.ph
Our Direction
Vision, Mission & Core Values
Mission
Our Mission
To provide accessible, timely, and responsive social welfare and development services that promote the dignity, rights, and overall well-being of individuals, families, and communities — with emphasis on the vulnerable, marginalized, and disadvantaged sectors.
Vision
Our Vision
A city where every Oponganon — regardless of status, ability, or circumstance — lives a life of dignity, resilience, and hope, supported by a compassionate and inclusive social welfare system.
What We Stand For
Core Values
Malasakit (Care)
Katarungan (Justice)
Transparency
Excellence
Inclusivity
Sustainability
Integrity
Collaboration
Legal Basis
Mandate
Under Republic Act 7160 (Local Government Code of 1991) and Executive Order No. 15 series of 1998, the City Social Welfare and Development Office is mandated to:
1
Formulate measures for the consideration of the Sangguniang Panlungsod and provide technical assistance and support to the City Mayor in carrying out measures to ensure the delivery of basic services and provision of adequate facilities.
2
Develop plans and strategies and, upon approval thereof by the City Mayor, implement the same especially those governing the operation and maintenance of social welfare and development services and facilities.
3
In coordination with the Department of Social Welfare and Development (DSWD), identify the basic needs of the needy, disadvantaged, and marginalized sectors of the community.
4
Implement programs, projects, and services related to child and youth welfare, family and community welfare, women's welfare, welfare of the elderly and disabled persons, and relief and disaster preparedness.
5
Maintain, administer, manage and operate social welfare and development programs and facilities.
6
Coordinate with government agencies, NGOs, and the private sector in the implementation of social welfare and development programs.
7
Perform such other functions and duties as may be prescribed by law or ordinance.
Primary Law
R.A. 7160
Local Government Code of 1991 — the primary legal basis governing the operations and functions of the CSWDO.
Supporting Issuance
E.O. No. 15, s. 1998
Redirecting the functions and activities of the DSWD to the Local Government Units.
National Agency
DSWD
The Department of Social Welfare and Development sets national standards and policies that guide local CSWDO operations.
Structure
Organizational Structure
Organizational Chart
The official organizational chart will be displayed here. Please contact the CSWDO office for the latest structure.
Request a CopyLeadership
Officers & Key Staff
MS
Hon. Maria Santos, MSWA
City Social Welfare and Development Officer
CSWDO Head
JC
John dela Cruz, RSW
Division Head, Social Protection
Division Head
AR
Anna Reyes, RSW
Division Head, Family & Community
Division Head
RV
Roberto Villanueva
Administrative Officer V
Admin
CM
Carla Mendoza, RSW
Senior Social Welfare Officer – PWD Unit
Sr. SWO
JL
Jose Lim, RSW
Senior Social Welfare Officer – OSCA
Sr. SWO
GT
Grace Tan, RSW
Social Welfare Officer – AICS
SWO
MF
Mark Flores
Information Technology Officer
ITO
What We Do
Programs & Services
AICS – Assistance to Individuals in Crisis
Financial, medical, burial, educational and other forms of assistance to individuals and families in crisis.
PWD Programs
Services and benefits for Persons with Disabilities including assistive devices, livelihood, and educational support.
Senior Citizens (OSCA)
Programs for senior citizens including social pension, health support, and recreational activities.
Solo Parent Services
Support programs for solo parents including parenting education, counseling, and livelihood assistance.
Livelihood Programs
Skills training, capital assistance, and enterprise development to help families achieve economic stability.
4Ps / Pantawid Pamilyang Pilipino
Conditional cash transfer program targeting the poorest families to invest in health and education of children.
Child Protection & Youth Welfare
Programs addressing child abuse, neglect, and exploitation; youth development and empowerment initiatives.
Women and Gender Development
Services addressing gender-based violence, women's empowerment, and promotion of women's rights.
Disaster Response & Relief
Emergency relief operations, disaster preparedness, and community resilience programs.
Community Development
Barangay-based programs that build community capacity and promote participatory governance.
Educational Assistance
Scholarships and educational support for indigent students from elementary through tertiary level.
Medical Assistance
Financial assistance for medical needs including hospitalization, medicines, and laboratory fees.
By The Numbers
CSWDO Impact in 2025
25,487+
Families Assisted
18,236+
Senior Citizens Served
7,842+
PWD Clients
4,512+
Solo Parents
₱52.6M+
Assistance Released
3,128+
Livelihood Beneficiaries